Frequently asked questions
What sizes are available?
5 x 7 in (13 x 18 cm), A5 (14.8 x 21 cm), 8 x 10 in (20 x 25 cm), A4 (21 x 29.7 cm), 11 x 14 in (27 x 35 cm), 11 x 17 in (28 x 43 cm), 12 x 16 in (30 x 40 cm), A3 (29.7 x 42 cm), 12 x 18 in (30 x 45 cm), 16 x 20 in (40 x 50 cm), 16 x 24 in (40 x 60 cm), A2 (42 x 59.4 cm), 18 x 24 in (45 x 60 cm), 20 x 28 in (50 x 70 cm), 20 x 30 in (50 x 75 cm), 24 x 32 in (60 x 80 cm), A1 (59.4 x 84.1 cm), 24 x 36 in (60 x 90 cm).
Are framed prints offered?
They will be, once ordering opens. Frame colours: Black frame, White frame, Oak frame, Walnut frame.
What are the prints made on?
Paper — Giclée printed on 260 gsm paper.
Frame build — Solid wood. Shatter-resistant acrylic instead of glass. Arrives ready to hang, hanging kit included.
Packed — Rolled in a heavy-duty cardboard tube. Corner-protected and boxed.
Planet — FSC-certified paper. Orders for the UK and US are printed and shipped in the same country, so they travel fewer miles.
How much does delivery cost?
Delivery to the UK, US, Canada, Australia, NZ and the EU is free, with no extra delivery charge. Delivery to every other country we deliver to costs £10 per order, however many items are in it.
How long will delivery take?
Production comes first, then shipping. Shipping days are counted from the day your order is dispatched. Times by destination:
United Kingdom — prints: Dispatched same day, then 2–3 days shipping — framed prints: 1–3 days production, then 2–3 days shipping
United States — prints: Dispatched same day, then 3–4 days shipping — framed prints: 1–3 days production, then 3–4 days shipping
Australia — prints: Dispatched same day, then 2–4 days shipping — framed prints: 1–3 days production, then 7–10 days shipping
Canada — prints: 1–2 days production, then 3–5 days shipping — framed prints: 1–3 days production, then 7–10 days shipping
EU countries and New Zealand — prints: Dispatched same day, then 7–10 days shipping — framed prints: 1–3 days production, then 7–10 days shipping
Rest of the world — prints: Dispatched same day, then 7–10 days shipping — framed prints: 1–3 days production, then 7–10 days shipping
Full delivery detailsWhere do you deliver?
United Kingdom, United States, Australia, Canada, EU countries and New Zealand, Rest of the world.
Countries in each delivery groupWhere are the prints made, and how are they sent?
Where it is made — Orders for the UK and US are printed and shipped in the same country, so they travel fewer miles.
How it is sent — Unframed prints are rolled in a heavy-duty cardboard tube. Framed prints are corner-protected and boxed.